Skill vs Motivation: Diagnosing Why Your Consultants Underperform

Skill vs Motivation: Diagnosing Why Your Consultants Underperform.

by Howard Greenwood, 21st January 2026

Struggling to keep your best recruitment consultants? Discover the exact strategies recruitment leaders use to maximise performance and retention in 2026.

In this week’s recruitment leadership discussion, Howard Greenwood and Dave Pye reveal the cultural elements, coaching techniques, and early warning signs that separate thriving recruitment agencies from those constantly replacing top talent. Learn how to diagnose performance issues, build training plans that deliver results in 90 days, and create a workplace culture where A-players choose to stay—even when competitors come calling with bigger offers.

KEY TOPICS COVERED:
• Diagnosing skill vs. motivation issues in underperforming consultants
• The 4 cultural pillars that retain top performers (beyond money and titles)
• How to spot consultants at risk of leaving 90 days before they resign
• Creating coaching conversations your team actually looks forward to
• Building personalised training plans that drive measurable billing results
• Why “feeling safe” matters more than salary for A-players
• Presenting performance data without triggering defensive reactions
• The metrics that reveal disengagement before it’s too late

Whether you’re scaling a small recruitment agency or leading a large team, these proven strategies will help you reduce turnover, increase productivity, and build a culture that attracts and retains recruitment’s best talent.

Ready to transform your recruitment leadership? Visit www.jumpadvisory.com for expert coaching and mentoring services tailored to recruitment business growth.

⏱️ TIMESTAMPS:

0:00 Introduction: Maximising Performance & Retention
4:10 Skill vs Motivation: Diagnosing Consultant Issues
5:50 Cultural Elements That Make Top Performers Stay
11:17 Beyond Pay Rises: What High-Performing Culture Looks Like
16:03 Coaching Conversations Your Team Values
27:00 Building 90-Day Training Plans That Drive Results
35:14 Three Metrics to Identify At-Risk Consultants
42:00 Presenting Performance Data Without Defensiveness

#RecruitmentLeadership #RecruitmentBusiness #TalentRetention #RecruitmentCoaching

More Insights.

Umbrella Fraud: The Red Flags That Could Cost You Everything

Umbrella Fraud: The Red Flags That Could Cost You Everything

15th October 2026
→
UK Hiring Laws: The Biggest Update in a Decade Explained

UK Hiring Laws: The Biggest Update in a Decade Explained

7th October 2026
→
Vacancies Have Fallen for 34 Months. So Why Does It Suddenly Feel Different?

Vacancies Have Fallen for 34 Months. So Why Does It Suddenly Feel Different?

30th September 2026
→