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Your recruitment consultants are hitting activity targets. Your pipeline looks healthy. So why aren’t placements increasing?
KPI Analysis: The Recruitment Trends Everyone’s Missing
This week’s recruitment discussion with Jump focuses on KPIs that drive business growth. We’re looking at key performance indicators and how effective performance tracking can illustrate positive trends. For example, the average fill rate is currently trending upwards, which is great news for any employment agency. 📈
Most recruitment agency owners are tracking the wrong numbers. They’re measuring what happened last month instead of what’s about to happen next quarter. And it’s costing them growth they can’t see until it’s too late.
In this masterclass, recruitment business advisors Howard Greenwood and Dave Pye break down the KPI frameworks that separate stagnant agencies from those scaling. You’ll discover why your current metrics might be hiding your biggest commercial blind spots—and exactly which numbers to track instead.
🎯 IN THIS MASTERCLASS, YOU’LL DISCOVER:
• Why UK fill rates average 19-30% (and how top performers hit 45%+)
• The critical difference between the 10 leading and lagging indicators—and why most leaders only track one
• How to spot a billing crisis 3 months before it hits your P&L
• The 3-category client framework that reveals where your revenue actually comes from
• Why measuring talent pipeline as a business asset changes everything
• The exact questions that turn KPI meetings from rituals into revenue drivers
• What your CV-to-interview ratio is really telling you about your process (not your people)
• How to use data to protect high performers from burnout and collapse
⏱️ TIME STAMPS:
0:00 Introduction: The UK Recruitment Data That Changes Everything
5:12 What Most Leaders Actually Measure vs. What Drives Decisions
12:40 Leading vs. Lagging Indicators: The Shift That Transforms Leadership
22:45 Where Your Recruitment Funnel Is Really Breaking Down
30:15 The 3-Category Client Framework You’re Not Using
37:45 Why Talent Pipeline Data Determines Your Fill Rate
42:18 What Makes KPI Meetings Drive Change (Not Just Report Numbers)
47:30 The Measurement Blind Spots That Cost Us Revenue
🎯 READY TO SCALE YOUR RECRUITMENT BUSINESS?
Book your free 60-minute strategy session with Jump Advisory Group:
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